Frequently asked questions

Questions?  Have a look…

HAVE QUESTIONS?

Visit the Help Center to create a support ticket.

We accept PayPal Subscription Payments.

If you have purchased a .com domain subscription your domain will be automatically renewed with your web hosting subscription.

If you have not purchased a .com domain subscription, please contact the help center for further assistance.

You can purchase a domain name from any provider you wish – however a domain name is required for CloudVPSHost subscriptions.  We currently are not offering subdomain hosting services.

Yes, we have subscriptions in the following billing cycles:

  • single month
  • three months
  • continuous subscriptions

Access your billing information by choosing My Account > My Subscriptions > Orders

Every hosting plan comes with Unlimited Bandwidth!  We don’t charge for excessive bandwidth – even if you have a popular website.

Your web hosting status can be monitored online by logging into your Control Panel and selecting “Network Health”.

The server logs are located in ./logs/

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